About NSFM
National Security & Facility Management (NSFM) is a leading Australian-owned boutique security company, and we provide tailored services to our clients with focus on customer delivery. We are dedicated to delivering professional, high-quality services that ensure the safety, efficiency, and optimal operation of your premises across Australia. Our commitment is to provide peace of mind through comprehensive, tailored solutions and an unwavering focus on client satisfaction.
At a Glance
Dedicated to Your Success
National Security & Facility Management was founded on a profound dedication to service excellence. This foundational commitment has guided the company's growth and evolution. Over the years, NSFM has evolved into a national provider, driven by an unwavering commitment to quality and customer satisfaction.
Decades of Expertise
With over 65 joint years of experience within our management team, NS&FM brings unparalleled industry knowledge and proven capabilities to every client partnership.
Proudly Australian
As an Australian privately owned company, we possess a deep understanding of local regulations, cultural nuances, and business environments.
Our Purpose
Vision, Mission, Values
At NSFM, our purpose is defined by a clear vision, a dedicated mission, and a set of core values that guide every action.
Our Vision
To be the number one company of choice for the provision of integrated security and facility management services in Australia, recognized for our excellence, innovation, and unwavering client focus.
Our Mission
To be the number one company of choice for the provision of integrated security and facility management services in Australia, recognized for our excellence, innovation, and unwavering client focus.
Our Values
The success of our business is driven by our people. The success of our people is driven by our culture. Our culture is driven by our values. Living those values every day drives the success of our company. Our values are the backbone of our organization
Innovation
A cornerstone of our business, driving us to constantly seek advanced solutions.
Passion
The founding principle of our team, fueling our dedication to service excellence.
Safety First
The paramount consideration for both our employees and our clients' personnel.
Customer Excellence
Our relentless pursuit of delivering superior customer experiences, backed by dedicated training.
%
Of publicly listed companies surveyed reported a drop in their value following a physical security incident
%
Say that cyber threats, which threaten physical security, are challenging to their businesses.
%
Expect to significantly increase their physical security budgets next year.
%
Expect some form of internal threat, with leaking sensitive information at the top of the threat list.
At NSFM, our purpose is defined by a clear vision, a dedicated mission, and a set of core values that guide every action.
Rigorous Vetting & Recruitment: All staff undergo strict recruitment, including background checks, qualification verification, and in-person interviews to ensure alignment with NS&FM’s standards.
Ongoing Training & Development: We offer continuous training and clear career growth paths, including supervisory programs in service and staff management.
Positive & Safe Work Environment: We maintain a safe, inclusive workplace with strong policies and OH&S systems, ensuring staff well-being.
Customer Service Focus: Our experienced team prioritizes courteous, professional service, driven by a strong customer-first approach.
